Enquiry Form

The Client Journey

Getting client enquiries
A Client Enquires...

Clients can contact you through your website's enquiry form, the integrated facebook customer chat, via phone, email or through social media.
The Train Learn Go brand provides a strong image which opens the door to potential leads by filling the client with confidence that they are hiring an industry leading professional.

What happens after this?
Book a Consultation...

Now that you have the lead, it's time to convert them into an actual paying customer.

The best way to do this is to arrange a FREE, no obligation consultation with the client.
In this meeting you're going to knock their socks off with knowledge, wow them with wisdom and most importantly transform them into a client with trust!

You will be taught exactly how to do all of this in a simple and efficient manner which yields incredible conversion rates.

Now that you've wooed the client, what now?
Booking a client consultation
Minimum term contracts
Minimum 3 Month Contracts
Direct Debit Payments
Monthly Direct Debit Payments
Secure income
Secure Income
Sign the client!

The client signs on the dotted line.
Our contracts are designed to benefit both the client and the franchisee.

Firstly, it's a MINIMUM three month contract. This obviously benefits the franchise as you have a guaranteed, secure income for this time period. Also it ensures that the client remains committed and gives it a proper go, allowing you a suitable amount of time to work your magic and deliver the results they crave.

Payments are made via direct debit and take place a set days each month ensuring you can easily manage your cash flow and nothing ever gets missed.

So that's it? No!
Client Nutrition...

No matter what package the client signs up to they get a crash course in nutrition (done the right way!) which spans the 90 minutes you spend with your new client.

This is absolutely essential to ensure that the client achieves optimal results.

As a franchisee, you will be invited to 2 days of free training to cover absolutley everything you need to know to deliver a masterclass of nutrition each and every time.

What about after this?
Bespoke Nutritional Plans
client retention
Last but not least...

One of the biggest factors of success in a client based business is retention.
It's very important not only to be able to get a new client but also to be able to keep that client for a good amount of time.

Luckily for you, our industry leading nutrition and personal training helps to ensure the client will keep coming back for more with 70% of clients staying on for longer than the 3 month contract period.

This should indicate to you that clients actually want to continue to be trained by you and certainly aren't waiting for the contract to run out so that they can go elsewhere.